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HubSpot CRM Costs: Finding the Best Value for Your Business

by Div on October 24, 2024

Introduction

Pricing is frequently among the first considerations when thinking about a customer relationship management (CRM) system for your company. HubSpot is a well-liked option because of its extensive feature set and easy-to-use design. However, what is the true cost? We'll break down the prices of HubSpot CRM in this article to help you determine how to get the most for your company.

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What is HubSpot CRM?

It's crucial to comprehend what HubSpot CRM has to offer before delving into the prices. HubSpot is a robust platform that assists companies with lead tracking, customer relationship management, and marketing automation. Because it offers capabilities that expand with businesses, from startups to giant corporations, it is extensively employed.

To determine which choice is ideal for you, let's now examine HubSpot CRM expenses. 

Free HubSpot CRM: Is It Enough?

The fact that HubSpot provides a free version of its CRM is among its strongest features. You read correctly—it's totally free. The free HubSpot CRM might be a game-changer for startups or small businesses. It has attributes such as: 

  • Contact and lead management
  • Email tracking
  • Task automation
  • Basic reporting

Despite its many benefits, this free edition has several drawbacks. The features are excellent for companies with basic requirements, but you'll probably need to upgrade if you want to increase the scope of your marketing campaigns, track sales more thoroughly, or obtain detailed reporting. 


What do you gain for the extra expenditure, though, and when do the HubSpot CRM charges start to accrue? 

HubSpot CRM Costs: Paid Tiers

The goal of HubSpot CRM is to expand with your company. Because of this, it provides different price tiers with increasingly sophisticated capabilities as your company's needs grow. The Marketing, Sales, and Service hubs are the three primary hubs where HubSpot CRM expenses are split. As we will cover below, each of these has a unique set of features and pricing options.

  1. HubSpot Starter Plan

The first paid tier, the Starter Plan, has a monthly starting price of $50 for HubSpot CRM. Small enterprises that require more than what the free version provides but are not prepared to make the greater investment required for the more sophisticated packages are the target market. 

With the Starter Plan, you get:

  • Email marketing tools
  • Landing page creation
  • Basic automation workflows
  • Custom reporting

The Starter Plan is an affordable option for companies wishing to begin with simple marketing and sales automation. 

  1. HubSpot Professional Plan

The Professional Plan, which starts at $800 a month, is the next step up. This plan is intended for companies who are prepared to grow and require more sophisticated capabilities to better manage their CRM. Everything from the Starter Plan is included, in addition to:

  • Advanced marketing automation
  • More in-depth reporting and analytics
  • A/B testing
  • Multi-touch revenue attribution
  • Expanded team collaboration features

Although the price of HubSpot CRM is greater at this level, the additional features can greatly enhance your capacity to run and expand your company.

  1. HubSpot Enterprise Plan

The Enterprise Plan, which has a monthly starting price of $3,600, is intended for larger companies with intricate requirements. Everything from the Professional Plan is included in this bundle, along with additional sophisticated features like:

  • Customizable reporting dashboards
  • Predictive lead scoring
  • Advanced team management and permissions
  • Advanced analytics

Even though HubSpot CRM is expensive at this level, businesses with big teams, intricate sales cycles, or a significant reliance on customer data will find great value in the enterprise version. 

Add-Ons and Hidden Costs

It is crucial to remember that HubSpot CRM charges more than just the standard packages. Numerous alternative features and add-ons might raise the total cost. You will have to pay more, for instance, if you want more marketing contacts. In a similar vein, using premium features like AI-based marketing automation or needing a more comprehensive customer care package also incurs additional fees.

Although these extras can improve your experience, it's crucial to be aware of them to prevent unforeseen costs. 

How to Get the Best Value from HubSpot CRM Costs

How do you be sure you're receiving the greatest deal now that you know about the various price tiers? 

  1. Start with the Free Version: It makes sense to start with HubSpot's free edition if you're a small firm or are just starting out with CRM. This will allow you to experience the platform without paying anything. You can assess if upgrading makes sense as your company expands. 

  2. Consider Your Business Needs: Examine what your company actually needs before committing to a paid package. The Starter Plan for HubSpot CRM has very modest charges, however the Professional Plan can be a better option if you want more sophisticated reporting or automation. However, subscribing for those capabilities too soon can squander money if your company doesn't currently need them. 

  3. Take Advantage of Bundles: If you intend to use more than one hub (such as the Marketing Hub, Sales Hub, and Service Hub), HubSpot offers bundles that can help you save money. When compared to buying each hub separately, the bundle pricing usually lowers the total HubSpot CRM expenditures. 

  4. Monitor Your Contact List: Your contact list is one place where HubSpot CRM expenses may increase. Make sure you routinely purge your list of inactive or duplicate contacts because HubSpot charges for extra contacts over the limit of your subscription. This will assist you in controlling your expenses. 

Conclusion 

At HuboExperts, we think that any company looking to improve customer interactions and optimize processes needs the correct CRM system. A variety of price options are available with HubSpot CRM to accommodate varying business sizes and requirements. The value that HubSpot CRM offers, whether through its free version or premium packages, makes it a formidable competitor in the CRM industry, even though prices might vary based on the plan and add-ons.